Company Policy, Terms and Conditions

Preamble

This document outlines the Company Policy, Terms, and Conditions for stakeholders, associates, employees, and customers of AstraNavis Logistics India Pvt. Ltd.

(“Company”). These terms govern the relationship between the Company and its various stakeholders and serve as a binding agreement between all parties involved.

1. Definitions

  • Company: AstraNavis Logistics India Pvt. Ltd.
  • Stakeholder: Any individual or entity with a vested interest in the Company’s performance, success, or continuity.
  • Associate: An individual or external entity engaged with the Company for specific or limited-duration services.
  • Employee: A person employed by the Company on a full-time, part-time, or contractual basis to perform services or operations.
  • Customer: Any individual, business, or organization that uses or purchases the Company’s logistics services.

2. Acceptance of Terms and Conditions

By accessing the Company's website, physical premises, or engaging with our logistics services, all stakeholders, associates, employees, and customers agree to comply with and be bound by these Terms and Conditions. Continued usage or interaction constitutes acceptance of all listed terms.

3. Conduct and Responsibilities

Expected to act in the Company’s best interests and maintain confidentiality of all non-public or sensitive business information.

Required to uphold professional conduct, deliver services diligently, and adhere to all terms outlined in their engagement contracts.

Must comply with Company policies, maintain a professional demeanor, protect Company assets and data, and foster a respectful work environment.

Expected to interact respectfully with Company personnel, comply with shipping regulations, and use services in alignment with agreed contractual terms.

4. Intellectual Property

All content, trademarks, software, documentation, and branding available on the Company’s platforms are the property of AstraNavis Logistics India Pvt. Ltd. Unauthorized use, reproduction, or redistribution of any intellectual property is strictly prohibited.

5. Privacy and Data Protection

The Company is committed to safeguarding personal and business data. Our Privacy Policy outlines our practices regarding the collection, use, and protection of personal information. By using our services, you consent to these practices.

6. Disclaimers and Limitations of Liability

AstraNavis Logistics India Pvt. Ltd makes no express or implied warranties regarding the accuracy or completeness of the information on its website or in any communication. The Company is not liable for any losses, damages, or delays resulting from reliance on information provided or third-party service providers.

7. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of India. Disputes arising from these terms will be subject to the exclusive jurisdiction of the courts located in Thane, India.

8. Amendments

The Company reserves the right to revise or update these Terms and Conditions at any time. All changes are effective upon posting to the Company’s official website. Users are advised to review this document periodically.

9. Severability

If any provision of this document is held to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that specific provision shall be severed, and the remainder of the agreement shall remain in full effect.

10. Entire Agreement

These Terms and Conditions constitute the full agreement between AstraNavis Logistics India Pvt. Ltd. and its stakeholders, associates, employees, and customers-superseding any prior verbal or written understandings.

11. Disclaimer of Warranties

All services are provided on an "AS IS" and "AS AVAILABLE" basis. The Company makes no warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted or error-free service availability.

Limitation of Liability

The Company is not liable for any direct, indirect, incidental, consequential, or exemplary damages arising from service usage, even if previously advised of such risks.

Indemnification

You agree to indemnify and hold harmless AstraNavis Logistics India Pvt. Ltd., its affiliates, employees, officers, and agents from any claims, damages, or losses resulting from your breach of these terms or your use of the Company’s services.

12. Contact Information

For queries or legal concerns regarding these Terms and Conditions, please contact:

AstraNavis Logistics India Pvt. Ltd.

Email: info@astranavis.in

Address: 414, Jaydeep Emphases, A-9, Wagle Estate, Thane - 400604